Terms, Conditions & Refund Policy – HBW Softech

HBW Softech is committed to protecting the privacy of the data relating to our users and their clients. We collect, store, use, and protect any personal information you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.”

This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. By signing up for HBW Softech services, you agree to accept this Privacy Policy.

We reserve the right to change this policy at any time, and such updates will be posted on this page. Please check periodically for changes.

Information We May Collect

We may collect the following Personally Identifiable Information (PII) from users who buy our products and services:

Name

Email address

Telephone number

Address

Payment details (e.g., credit/debit card number)

Additional information may be collected when you use our Service, such as:

Transaction data from third-party applications (e.g., invoicing or accounting tools)

Browser and device information

User-generated content uploaded by you

Responses to customer surveys and communications with our support team

We may also use cookies to improve your experience, store login preferences, and compile statistical data on website usage. These statistics do not include PII.

Use of Personally Identifiable Information

We use your PII to:

Create and manage your account

Communicate with you regarding purchased services

Offer new services or features

Process payments and billing

Enforce our website Terms of Service

Ensure compliance with Indian law and HBW Softech policies

We may also use non-identifiable information for analytics, troubleshooting, security, and personalization of content.

Protecting Personal Information

All personal information is securely stored on our servers. While HBW Softech uses industry-standard measures to protect data, we cannot guarantee 100% security. Use of our website is at your own risk.

Third-party client information provided to HBW Softech is treated as confidential and disclosed only if required by law.

Sharing Personal Information

HBW Softech will not rent or sell your PII. We may share your information with trusted partners solely to provide services. Such partners are bound by confidentiality obligations.

In case of mergers, acquisitions, or business transfers, customer information may be transferred as a business asset.

We may also disclose information if required to:

Comply with legal processes

Prevent fraud or illegal activities

Protect the rights, property, or safety of HBW Softech and its users

Compromise of Personal Information

In the event of a data breach, HBW Softech will promptly notify affected users in accordance with applicable law.

Your Choices

You may decline to submit PII, but this may limit the services available to you. You can update or correct your account details by logging in or contacting our support team.

Information Relating to Minors

HBW Softech does not knowingly collect data from individuals under 18 years of age. If such data is discovered, it will be deleted immediately.

Links to Other Websites

Our website may contain links to third-party sites. HBW Softech is not responsible for their privacy practices. Please review their policies before providing information.

Notifications

We may provide notifications via email, written notices, or prominent postings on our website.

Changes to Privacy Policy

Any updates will be posted on this page. Continued use of our services indicates acceptance of the updated policy.

Refund Policy

Payments once made are non-refundable under any circumstance.

HBW Softech may provide trial access (if applicable) for testing the platform before purchase.

After trial or subscription activation, no refund requests will be entertained.

Account Cancellation

If you wish to cancel your subscription, please submit an account cancellation request. Cancellations will be processed within 48 hours. If billing occurs during this period, charges will apply and no refund will be issued.

Support

For questions or concerns regarding our policy:

📧 Email: [email protected]
📞 Call: +919246455565